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Current call |
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The current call is shown in the bottom half of the TeleCenter. Remember that you might adjust the look and layout of the screen so it might look somewhat different in your organization)
The call is divided with base information in the top part and associated information and menu items in the lower area.Only information in fields with white background is immediately changeable.
The action buttons gives you opportunity to:
Text & Response tab folder Here you can write notes about the call and you can fll out answers to the questions in the campaign check-scheme/questionnaire that the creator of the campaign has designed.
Web site Shows the corporate website of your prospect (to the extent that the URL is actually registered on the company)
Documents Shows a list of documents aready journalized under the prospect
Company Info Shows the info tags that has already been associated with your prospect comapny
Kontakt info Shows the info tags that has already been associated with your prospect contact
Campaign Documents Contains the campaign specific documents. For instance the initial letter leading up to your call, or the campaign marketing letter that you can immediately email should the prospect be interested in more information
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